Field Services

Access Smart Hands 24/7, Nationwide

When you’re managing telecom connectivity and infrastructure at dozens (or hundreds) of locations and something goes wrong, it’s expensive and time-consuming to find technicians and hope they deliver quality service at a fair cost. Further, the management effort from coordinating the on-site visit to ensuring that invoices are accurate and paid can be discouraging.

One Source offers a streamlined way to deploy qualified smart hands 24/7, nationwide, to quickly resolve outages and other issues – all while lowering your costs. We offer a simple solution to eliminate time and stress from service calls, technology integrations and even new office openings, from the minute you request a visit all the way to when it’s time to pay the invoice. And our rates are 10-15% lower than the industry average.

One Source Streamlines Telecom Field Services

Whether you’re having a connectivity issue or need to source a structured cabling project for a new office launch or upgrade, just submit a ticket in our portal and leave it to us. We’ll send a smart hand who’s in direct contact with the rest of our experts to make sure all fixes or implementations are aligned with your broader infrastructure and security needs.

And you don’t have to worry about confusing, one-off invoices that may go to the wrong person or don’t clearly spell out the services performed. We add service visits to your regular invoice, so you have just one bill to pay.

Comprehensive Services

Comprehensive Services

We manage everything from replacing faulty cables to patching firewalls and servicing business-critical networks.

Highly Qualified Techs

Highly Qualified Techs

Leverage our nationwide network of smart hands with 24/7 service and a quick turnaround.

Reduced<br>Costs

Reduced
Costs

Significantly cut field service costs, by an average of 10-15%, while still receiving great service.

Looking to reduce costs from field services?

Affordable Field Services

One Source’s field services solution includes the following:

On-Site Troubleshooting & Smart Hands

On-Site Troubleshooting & Smart Hands

  • Quickly dispatch a tech from anywhere in the country
  • Gain access to proven, highly-rated experts with hands-on experience
  • Handle technology upgrades, including installing new VoIP systems or SD-WAN networks
Site Surveys & Service Implementation

Site Surveys & Service Implementation

  • Receive comprehensive surveys of your connectivity portfolio and telecom services
  • Streamline project planning with full inventory visibility
  • Easily scale service implementations to multiple locations
Structured Cabling & Repair Work

Structured Cabling & Repair Work

  • Schedule repair work for faulty or cut cables to improve uptime
  • Implement complex cabling projects seamlessly
  • Includes CAT5e/CAT6 pulls for VoIP, LAN cabling, extended demarcation wiring, coaxial cabling, and more

Testimonials

  • Implemetation was seamless. A few meetings over the phone and discussions was all it took

    -Senior Information Technology Specialist, Finance Industry
  • One Source gave us the scalability, visibility, and centralized management that we desperately needed as we expanded our footprint.

    -CIO, National Restaurant Chain