One Source Unveils Recommendations for North Carolina Companies to Navigate the Complexities of Cybersecurity Insurance

Local and regional businesses seek financial security amid rise in ransomware and other cyberattacks

GREENVILLE, N.C. – July 20, 2022 –  One Source, a leading provider of managed information technology services, today announced recommendations for North Carolina businesses seeking or renewing cybersecurity insurance policies. As ransomware and other attacks continue to rise with the emergence of new threats and global conflicts, insurance rates for cyberattacks are rising and policies are adding new requirements as businesses seek to protect their bottom lines against potentially devastating cyber incidents.

The cost of cybersecurity insurance continues to rise exponentially across North Carolina in response to existing and emerging threats. According to a report from Fitch Ratings, cyber insurance has become the fastest growing segment for U.S. property/casualty insurers, with standalone coverage increasing more than 92 percent in 2021. With the rise of ransomware-as-a-service, new forms of malware, and attacks stemming from the Russia-Ukraine conflict, NC companies seeking new policies or facing renewals may be caught off guard by significant increases in premiums in the months and years ahead. Additionally, insurance providers continue to add new requirements and stipulations to policies as they seek safeguards and assurances in the face of increasing attacks.

Because of this, One Source is recommending that businesses take the following steps when seeking or renewing their cybersecurity insurance policies:

  • Measure against risk: Companies should identify which areas of their businesses are at the greatest risk for attack, as well as how attacks may be carried out. A manufacturer, for example, may have valuable intellectual property that could be extorted in a ransomware attack, while a bank could potentially have sensitive customer data exposed in a data breach. Assess vulnerabilities to the business and work with providers to size coverage accordingly.
  • Take important steps before applying: Many insurance premiums have requirements for cybersecurity measures companies must have in place – including establishing multi-factor authentication for IT equipment and installing prevention tools in critical systems – as well as preferred lists of cybersecurity vendors. It’s important for companies to work with their managed security providers to understand which measures to implement to lower the cost of their premiums.
  • Find a trusted advisor: Like any type of business insurance, choosing the right cyber policy can be a daunting process with significant complexity. Whether renewing their current policy or seeking a new one, companies should work with a trusted advisor to help understand which aspects of the business need to be covered and identify potentially hidden opportunities to save.

“The explosion of cyber threats globally has made it imperative for North Carolina companies to protect their businesses from both attacks and the financial damage they cause,” said Steve Cobb, chief information security officer, One Source. “At the same time, many companies are dealing with rising costs across their businesses. By taking the right steps and understanding their unique vulnerabilities, companies can reduce their overall risk of attack while protecting their bottom lines when those attacks occur. And they inevitably will.”

Click here to learn more about One Source’s managed security services offerings for North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with FireEye and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/.

Contact:

Mark Van Hook
Largemouth Communications for One Source
P: 978.495.1851
E: mark@largemouthpr.com

One Source Encourages North Carolina Businesses to Replace Copper Phone Lines by Early August Deadline

Failure to switch from legacy phone technology may be costly for NC businesses

GREENVILLE, N.C. – May 5, 2022 –  One Source, a leading provider of managed information technology services, is urging North Carolina businesses relying on Plain Old Telephone Service (POTS) to switch to an alternate service before the looming August 2 deadline. In response to a 2010 order from the Federal Communications Commission (FCC), all POTS lines in the United States must be replaced. Multi-line services, including Digital Subscriber Line (DSL), also fall under this order.

Though digital technology has grown in adoption, many businesses still have POTS service lines supporting critical functions like elevator phones, fire alarms and security systems. As the major carriers sunset their POTS services, all these functions must be migrated onto either voice over Internet Protocol (VoIP) lines, a dedicated IP network like Ethernet or fiber or a cellular connection over the air, leaving businesses still using POTS systems potentially without these services.

“A significant challenge for many organizations is that POTS line systems were designed for reliability long before the internet and IP telephony became widespread,” said Chris Hope, senior director of IT and security, One Source. “As a result, businesses cannot simply swap out one mode of communication for another and expect systems to work as intended. It takes significant planning and assessment to ensure all systems continue to function amid the change.”

One Source identifies the steps they should take to make the switch successfully:

  • Identify which services rely on POTS: Companies should complete an inventory assessment of where POTS services reside, what hardware they are using, where they are located and what the potential side effects are for temporarily interrupting those services.
  • Determine which alternative means of communications will work best: When changing over from POTS lines, companies may need to add additional capabilities to maintain services. This could include adapters, converters for modern IP-based networks or a managed voice service. Since POTS replacements are IP-based and controlled by software, new service lines can be configured and monitored remotely.
  • Consider the cost: Different connectivity solutions cost different amounts. Historically, renewals for POTS services increase substantially – up to 700%. North Carolina businesses can expect to save between 30% to 50% on their existing POTS costs after switching to a modern IP-based network. Businesses can opt for a hybrid approach that uses internet first and cellular as a backup.

“The time for North Carolina companies still relying on POTS services for critical communications nearing its end,” said Hope. “The cost of doing nothing is becoming increasingly burdensome and will soon be even more so thanks to the looming FCC deadline. There has never been a better time for NC companies to invest in future-proofing their operations by migrating critical infrastructure to modernized systems to support business operations.”

Click here to learn more about copper POTS replacement for North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with FireEye and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/

One Source Urges North Carolina Businesses to Prepare for Cyberattacks Amid Russia-Ukraine Conflict

Managed security services leader encourages companies to plan ahead for an expected rise in threats

GREENVILLE, N.C. – March 7, 2022 –  One Source, a leading provider of managed information technology services, today announced recommendations for businesses across North Carolina to protect against an anticipated rise in cyberattacks amid the Russia-Ukraine conflict. With tensions escalating across the globe, companies of all sizes should anticipate increasing attacks and take the necessary steps to guard against potentially costly damage.

The Russia-Ukraine conflict presents an ideal environment for threat actors to launch new cyberattacks on unsuspecting businesses, including distributed denial-of-service (DDoS) and ransomware attacks and data breaches. Echoing global authorities, including the Cybersecurity and Infrastructure Security Agency (CISA), One Source expects these threats to rise both in retaliation for increasingly painful sanctions levied against Russia as well as from opportunistic non-state-sponsored threat actors seeking to capitalize. While state-sponsored attacks will likely target the infrastructure and energy sectors, cybercriminals will use the fog of war as an opportunity to launch attacks against commercial businesses of all sizes, making companies across North Carolina potential targets.

As NC businesses seek to bolster their defenses, there are several steps they should take immediately to protect against attacks:

  • Establish Multi-Factor Authentication (MFA): MFA is one of the single strongest actions a business can take to protect themselves. This is especially important as the credentials for widely used business applications are the most heavily used to exploit other services. Turning on MFA is something every North Carolina company can do now to protect their technology infrastructure.
  • Understand your cybersecurity environment: Now is the time for companies to identify which assets in their organizations need protecting – from laptops to servers to mobile devices – along with where those assets exist on their network and how they might be vulnerable to attack. Companies should also ensure that employees understand company IT security policies and communicate frequently with employees about both emerging threats and required protective actions.
  • Consider investing in cybersecurity defense: While many of the strategies threat actors will use in cyberattacks are well known, the Russia-Ukraine conflict has seen the emergence of new forms of malware and other malicious attacks that could catch businesses off guard. It is imperative that NC companies find a reputable partner to help manage cybersecurity protection in the event they lack the internal skill sets, bandwidth, resources or knowledge to protect assets.

“The Russia-Ukraine conflict is one of the first major global conflicts in which cyberattacks have been a foundational element,” said Chris Hope, senior director of IT and security, One Source. “As the conflict continues to escalate, our message to fellow North Carolina businesses is to prepare now and take cyber threats seriously. It is imperative that companies take steps to protect themselves to keep their brand reputation, data, and other important assets safe.”

Click here to learn more about One Source’s Managed Cybersecurity Service offerings for North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with Trellix and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/.

One Source Recognized In 2021 Gartner® Market Guide For Telecom Expense Management Services

One Source views its inclusion as emphasizing One Source’s capabilities in areas beyond fixed and mobile management

Greenville, N.C. – Jan 27th, 2022 – One Source, a leading managed services provider specializing in Communications Lifecycle Management, IT Infrastructure, and Cybersecurity services has been identified as a Representative Vendor in the 2021 Gartner Market Guide for Telecom Expense Management report.

According to the report, “Gartner client interactions show that enterprises want telecom expense management TEM) providers to manage logistics and, increasingly, to take on life cycle management services for end-user devices. They are also expecting more proactivity from TEM providers in streamlining their estate across technology towers, eliminating duplicity.”

“We’ve been a TEM provider since 1996, and over the last 26 years, we’ve evolved into a fully managed services company, bringing focus to reducing technology expenses while right-sizing telecom connectivity, IT infrastructure, and cybersecurity strategies to earn long-term partnerships with our customers,” said Kirk Waddell, executive vice president of technology at One Source. “We specialize in this space, and we bring years of experience, knowledge, and proven company stability to our clients by combining the powers of our SaaS platform with our managed services overlay to create a truly unique customer experience for this space. We’re very proud to be part of this newly published Gartner report.”

One Source further specializes in Managed Security Services and Managed IT Services, including implementing cloud solutions and next-generation networking such as SD-WAN, as well as “as a service” platforms such as SaaS and UCaaS. With dedicated specialists, One Source provides real-time solutioning, service delivery, and full lifecycle management. All this includes portfolio optimization, sourcing, ordering, procurement, expense management, bill payment, usage optimization, cost recovery, and service and support help desk.

One Source boasts a 99%+ client retention rate and average client tenure of 12 years. The provider manages more than 1,000 clients, more than 30,000 locations, and more than 1 million assets and devices across North America. One Source is the recipient of the 2021 Silver Stevie Award for Best Customer Engagement Initiative, the world’s top honors for customer service professionals.

Gartner, Market Guide for Telecom Expense Management Services, Lisa Unden-Farboud, Katja Ruud, Pablo Arriandiaga, 22 December 2021.

Note: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

ABOUT ONE SOURCE

One Source, headquartered in Greenville, North Carolina, is a managed services company optimizing complex enterprise IT and Telecom requirements through Communications Lifecycle Management (CLM) to include Telecom Expense Management (TEM), IT Infrastructure and Cybersecurity. This holistic approach is driven by unparalleled customer service and industry expertise and is validated by a +98% customer renewal rate with average customer tenure of +13 years. One Source is able to tackle today’s most challenging multi-location business requirements such as infrastructure upgrades, right-sizing and negotiating carrier contracts, invoice audits and disputes, mobile device management, inventory and kitting, managed detection and response, and more, with significant cost savings and 24/7/365 helpdesk support. One Source has offices and Security Operations Centers in Greenville and Raleigh, NC, Portland, OR, and Mobile, AL, and works with companies across the globe such as multi-location restaurants, retail, automotive, property management, healthcare & senior living, financial services, manufacturing & distribution, and more.

Media Contact
Company Name: One Source
Contact Person: Abby Myer
Email: amyer@onesource.net
Phone: 919-592-4404
Country: United States
Website: www.onesource.net

One Source Offers Cybersecurity Predictions for North Carolina Businesses in 2022

Cybersecurity tools will evolve to combat more sophisticated threats and attack methods

Greenville, N.C. – January 5, 2021 –  One Source, a leading provider of managed information technology services, today announced key cybersecurity trends the company expects to have a major impact on North Carolina businesses in 2022. As ransomware and other types of cybercrime threaten to cause devastating financial losses and damage to brand reputation, One Source expects attackers and methods to continue to evolve while new and more innovative tools will emerge to combat these threats.

Ransomware dominated the cybersecurity landscape in 2021 as businesses of all sizes were targeted by attacks and impact of the ongoing COVID-19 pandemic left many companies vulnerable. The rise of ransomware-as-a-service (RaaS) made it easier than ever for threat actors to execute attacks, while the average financial impact of an attack ($1.85 million) more than doubled from the previous year. As NC businesses navigate an increasingly complex landscape in the coming year, it is imperative that they be aware of expected trends and take the necessary steps to prevent potentially devastating attacks.

One Source’s cybersecurity predictions for the new year include:

  • Threats will come from everywhere: The last year has seen an explosion in RaaS, as new business models have emerged that allow commercial entities to not only execute attacks but create and sell software that lets others do the dirty work. From small businesses to large enterprises, no company will be safe in 2022 as the number of threats will continue to grow and businesses of all sizes will be targeted.
  • Attack methods and goals will continue to evolve: While money continues to be the chief aim of ransomware threat actors, the methods they use to achieve their goals will only continue to become more varied in the year to come. Many threat actors, rather than using the traditional method of encrypting systems and holding them for ransom, have taken to stealing mission critical data with threats to leak to competitors or release protected information publicly. Data is essential to many companies’ ability to operate, so expect to see this method continue to rise in prevalence in the year ahead.
  • Tools to combat cyberattacks will rise to meet evolution patterns: While attack methods and tools evolve, so do the tools available to businesses to combat them. Artificial intelligence and machine learning have begun to show promise in serving as viable ways of thwarting attacks. These tools will continue to grow in sophistication in 2022 as businesses deploy them to automate critical cybersecurity where human intervention simply isn’t available.

As one of North Carolina’s leading managed security services providers, One Source has saved NC businesses more than $100 million in preventing, remediating, and recovering from ransomware in 2021, and the company expects that number to increase in 2022.

“2021 was a game-changing year for cybersecurity as ransomware methods and tools exploded,” said Chris Hope, senior director of IT and security, One Source. “NC companies in 2022 will continue to navigate hybrid work environments and other challenges that may leave them vulnerable to attacks. It’s vital that these companies understand what they may be dealing with in the year ahead and review their cybersecurity strategies to meet existing challenges while preparing for new threats that emerge in a dynamic business environment.”

Click here to learn more about One Source’s Managed Cybersecurity Service offerings for North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with Trellix and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/.

Media Contact: Abby Myer
Email: amyer@onesource.net

One Source Offers Tips for NC Retailers to Protect Against Cyberattacks Amid Busy Holiday Shopping Season

Managed security services provider outlines strategies to avoid data breaches, ransomware attacks, and other devastating cybersecurity incidents

GREENVILLE, N.C. – November 22, 2021 – One Source, a leading provider of managed information technology services, today unveiled important tips for North Carolina retailers to prevent cyberattacks as the 2021 holiday shopping season enters its peak. With ransomware and cybercrimes on the rise and consumers looking to buy both in-store and online, retailers must stay vigilant to protect against potential incidents that can cause catastrophic financial losses and severe damage to brand reputation.

The COVID-19 pandemic accelerated the digital transformation of retail as businesses sought to adapt to changing consumer habits. This continuing evolution, combined with a dynamic shopping marketplace this holiday season, creates fertile ground for threat actors to launch attacks on unsuspecting businesses. With the average cost of a ransomware event costing approximately $1.85 million, many NC retailers may not be prepared to withstand a direct attack.

With this in mind, One Source’s top tips for retailers to prevent cyberattacks this holiday season are:

  • Know where you may be vulnerable: Many businesses believe that simply installing antivirus software on company-owned computers is enough to secure their network, but the increasing sophistication of today’s cybercriminals requires multiple layers of protection. Retailers must look at all aspects of their technology infrastructure, from POS systems to employees’ mobile devices, to determine where vulnerabilities may exist and ensure they’re safeguarded at every level of the business.
  • Use 24×7 monitoring: Amid the bustle of holiday selling it can be easy to lose sight of key information technology systems and assume infrastructure is protected. A robust cybersecurity strategy, however, requires constant monitoring to understand when attacks may be occurring. Enterprise-level network, email or host-based security products look at advanced threats and user behavior, enabling retail IT teams to see malicious activities that are happening as soon as possible.
  • Don’t go it alone: Effective cybersecurity protection requires understanding where threats may be coming from and preventing breaches before they cause lasting damage. That’s why it is essential for retailers to partner with a managed security services provider with experts who have the resources, skill set and knowledge to interpret information from cybersecurity monitoring tools and react to keep cybercriminals at bay.

“The 2021 holiday season is upon us, and many threat actors view holiday shopping as open season on retailers’ IT systems,” said Steve Cobb, Chief Information Security Officer, One Source. “We expect this year to be busier than ever when it comes to retail cyberattacks, and many retailers still are not prepared to effectively prevent, remediate or recover from an attack. By remaining vigilant and taking a strategic approach to cybersecurity, NC retailers can have the peace of mind that critical systems are protected while they reap the benefits of this busy season.”

Click here to learn more about One Source’s Managed Cybersecurity Service offerings for retailers and other North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with Trellix and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/.

Media Contact: Abby Myer
Email: amyer@onesource.net

One Source Selected as Finalist for 2021 NC TECH Awards Cyber Security

One Source was chosen as a finalist for delivering innovative solutions to detect, mitigate and contain cyber breaches or attacks.

Greenville, N.C. (Oct. 01, 2021) – One Source has been selected as a finalist for the Cyber Security award. The NC Tech Awards is North Carolina’s only statewide technology awards program that recognizes innovation, growth, and leadership in the tech sector and is presented by the NC TECH (North Carolina Technology Association).  

One Source specializes in Communications Lifecycle Management, Managed Security Services, Managed Mobility Services, Managed IT Services, and Field Services, all on a fully managed basis. One Source’s strengths in cyber security come from home-grown expertise paired with unique partnerships. To the latter point, One Source is the first and only certified mid-market firm to join forces with Trellix, the most prestigious global intelligence-led security company that safeguards Fortune 50 firms, government security agencies, and nation-states.

In addition, One Source with east and west coast – SOC2-compliant – Security Operation Center (SOC) facilities in Raleigh, North Carolina, and Portland, Oregon has the unique position through proprietary technology, integrations, and A-Team Analysts on monitoring clients 24 x 7 to unlock Fortune 500-strength cybersecurity for any size company.  And thanks to our longstanding partnership with Trellix, as one of their few partners that leverage their technology for companies of all sizes, we have access to the highest level of cyber intelligence combined with our own proprietary systems and integrations to fend off newly-revealed hackers and their means of attack.

“For over 20 years, NC TECH has celebrated companies, organizations, and individuals for outstanding achievement at the NC TECH Awards. As a finalist this year, One Source has distinguished itself as one of the state’s innovative and emergent leaders,” stated Brooks Raiford, NC TECH’s President, and CEO.

“We are honored and proud to be a finalist in the NC TECH awards for cyber security,” said Steve Cobb, Chief Information Security Officer, at One Source. “One Source continues to stand out as the go-to provider for companies of all sizes seeking to protect their businesses from hacks and breaches. Achieving finalist status is a testament to our people, processes, and dedication to combating bad actors.”

About NC TECH

NC TECH is a not-for-profit, membership-driven trade association and the primary voice of the technology industry in North Carolina. NC TECH’s mission is to foster growth and champion innovation in North Carolina’s tech sector while providing a voice for the tech community. NC TECH’s membership includes 600 member companies, organizations, and institutions employing more than 200,000 workers in North Carolina. For more information, visit nctech.org

NC TECH Media Contact: 
Rachel Kennedy
rachel@nctech.org
919.856.0393

About One Source

One Source, headquartered in Greenville, North Carolina, is a managed services company optimizing complex enterprise IT and Telecom requirements through Communications Lifecycle Management (CLM) to include Telecom Expense Management (TEM), IT Infrastructure and Cybersecurity. This holistic approach is driven by unparalleled customer service and industry expertise and is validated by a +98% customer renewal rate with average customer tenure of +13 years. One Source is able to tackle today’s most challenging multi-location business requirements such as infrastructure upgrades, right-sizing and negotiating carrier contracts, invoice audits and disputes, mobile device management, inventory and kitting, managed detection and response, and more, with significant cost savings and 24/7/365 helpdesk support. One Source has offices and Security Operations Centers in Greenville and Raleigh, NC, Portland, OR, and Mobile, AL, and works with companies across the globe such as multi-location restaurants, retail, automotive, property management, healthcare & senior living, financial services, manufacturing & distribution, and more.

One Source Media Contact:
Abby Myer
amyer@onesource.net
919.592.4404

One Source Recognized in Gartner 2021 Magic Quadrant for Managed Mobility Services, Global

GREENVILLE, NORTH CAROLINA – April 12, 2021 – One Source, a leading managed services provider specializing in Communications Lifecycle Management (CLM) to include Telecom Expense Management (TEM) and Managed Mobility Services (MMS), IT Infrastructure and Cybersecurity services, today announced its inclusion in the 2021 Gartner Magic Quadrant for Mobility Management Services, Global.  One Source is one of only fifteen MMS providers acknowledged by Gartner and plotted based on ability to execute and completeness of vision.

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.

About One Source

One Source, headquartered in Greenville, North Carolina, is a managed services company optimizing complex enterprise IT and Telecom requirements through Communications Lifecycle Management (CLM) to include Telecom Expense Management (TEM) and Managed Mobility Services (MMS), IT Infrastructure and Cybersecurity. This holistic approach is driven by unparalleled customer service and industry expertise and is validated by a +98% customer renewal rate with average customer tenure of +13 years. One Source is able to tackle today’s most challenging multi-location business requirements such as infrastructure upgrades, right-sizing and negotiating carrier contracts, invoice audits and disputes, mobile device management, inventory and kitting, managed detection and response, and more, with significant cost savings and 24/7/365 helpdesk support.

One Source has offices and Security Operations Centers in Greenville and Raleigh, NC, Portland, OR, and Mobile, AL, and works with companies across the globe such as multi-location restaurants, retail, automotive, property management, healthcare & senior living, financial services, manufacturing & distribution, and more.

View more information online at onesource.net.

Media Contact: Abby Myer
Email: amyer@onesource.net


Gartner Disclaimer:

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from One Source. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.