Customer Service in the Age of AI

Tune in to a conversational session with One Source EVP of Technology, Kirk Waddell, and Ben Warner from Observe.AI to learn what trends and outcomes they’re seeing with using AI in customer interactions – including maximized performance, more sales conversions, higher customer retention, and better compliance.

If you’re a business leader responsible for contributing to these outcomes, you won’t want to miss this.

  • See what real-time AI in customer interactions looks like
  • Hear real examples of how other companies are using data points uncovered through conversational intelligence to drive business decisions
  • Learn how conversational intelligence can help you maintain compliance in regulated industries such as healthcare or finance
  • Get answers to questions you have about AI in the contact center from AI and technology experts