Customer Service in the Age of AI
Tune in to a conversational session with One Source EVP of Technology, Kirk Waddell, and Ben Warner from Observe.AI to learn what trends and outcomes they’re seeing with using AI in customer interactions – including maximized performance, more sales conversions, higher customer retention, and better compliance.
If you’re a business leader responsible for contributing to these outcomes, you won’t want to miss this.
- See what real-time AI in customer interactions looks like
- Hear real examples of how other companies are using data points uncovered through conversational intelligence to drive business decisions
- Learn how conversational intelligence can help you maintain compliance in regulated industries such as healthcare or finance
- Get answers to questions you have about AI in the contact center from AI and technology experts