With One Source, you can:

Lower expenses
Lower expenses with contract management and erroneous carrier charge recoveries (errors present on 9% of invoices*)
Streamline workflow
Streamline workflow and increase operational uptime
Deploy emerging technologies such as SD-WAN while improving network performance
Access security expertise to assist in PCI compliance requirements

*Source: AOTMP, global research firm


Retail Industry
Operational Challenges


One Source's Approach
to Address Them

  • Confusing paperwork (e.g. change of ownership documents)
  • Lack of visibility into inventory from an acquired property
Location Changes
(Addition or Divestiture) / Store Opening
  • Project manage start to finish
  • Provision telecom and IT services on time and on budget
  • Lack of visibility into telecom assets to determine optimal portfolio mix
  • Lack of resources to manage assets ordering
  • Inability to sort through multitude of carriers
Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
  • Optimize and centralize inventories
  • Remain carrier-agnostic to ensure best rates
  • Manage commissioning and deployment of assets
  • Inadequate carrier and vendor support
  • Lack of resources to manage outages and issues
Service and Support / Help Desk
  • 24/7 U.S.-based help desk
  • Reduce mean time to repair
  • Project manage moves, adds, changes, and disconnects
  • Erroneous carrier charges
  • Inaccurate cost allocations
  • Overwhelming number of invoices to process and pay
Expense Management
Ongoing Expense Management / Bill Payment
  • Consolidate all invoices into one
  • Audit services monthly
  • Pay all bills in advance to avoid rushed invoice validation
  • Frequent overage fees
  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends
Usage Optimization / Cost Recovery
  • Translate usage trends and business needs into executed services
  • Prevent indiscriminate usage
  • Recover billing errors
  • Lack of resources for new location openings and ongoing break/fix
  • Lack of resources for Point of Sale (POS) deployment
Field Services
Field Services
  • Deploy nationwide network of technicians to implement wiring and equipment
  • Dispatch technicians and coordinate POS deployment
  • Confusing government regulations
  • Lack of resources to deter unknown security threats
  • Aging hardware
  • Unsecured data and vulnerable networks
Office as a Service
  • Minimize risk through threat assessment and security patches
  • Deploy new hardware with advanced security features
  • Customize security solutions within budget
  • Maintain compliance with regulations

Our Services Are Offered Through Five Proven Customizable Solutions

Communications Lifecycle Management | Telecom Expense Management

Wireline Management and Cost Containment
through Communications Lifecycle Management

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Managed Security Services

Full enterprise-grade security suite through
Managed Security Services

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Managed IT Services

Managed IT Products and Services
through Office-as-a-Service

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Managed Mobility Services<br>(Wireless Expense Management)

Wireless Management and Cost Containment
through Managed Mobility Services

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Field Services

Field Services through 360°Tech Services
with a Nationwide Network

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These Industry-Leading Companies Are Working With One Source To Simplify Their IT And Telecom

  • Ace Hardware
  • NAPA Auto Parts
  • Meineke
  • Lazyboy
  • Peter Millar
  • Sunbelt Rentals
  • Handy Mart
  • Leonard

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.