Is Your Franchise’s Technology Optimized for the New Normal?

With the impact of the pandemic and customer needs shifting, agility in technology is more important than ever. There is a greater demand for more innovation in upgrading technology infrastructure that supports the modern experiences that customers expect.

Franchises and multi-location businesses are not only expected to deliver these new experiences seamlessly but also to reap larger results while overcoming flat or shrinking budgets.

Join us as Adam Ipock, senior director of IS technical services at Boddie-Noell Enterprises, the largest CKE Restaurants franchise operator, and Kirk Waddell, EVP of technology at One Source, discuss best practices around optimizing strategic technology to stay ahead of the competition.

In this 45-minute interactive webinar, you will learn:

  • Strategies to optimize technology while reducing costs and mitigating downtime
  • Tips to stay ahead of customer experience, point of sale (POS) needs and trends
  • Choosing to outsource technology services and how to gain corporate buy-in
  • Critical technology needed for employee training, scheduling, and retention

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Presenters

Adam Ipock
Senior Director of IS Technical Services,
Boddie-Noell Enterprises

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Kirk Waddell
Executive Vice President of Technology,
One Source

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