One Source Recognized In 2021 Gartner® Market Guide For Telecom Expense Management Services

One Source views its inclusion as emphasizing One Source’s capabilities in areas beyond fixed and mobile management

Greenville, N.C. – Jan 27th, 2022 – One Source, a leading managed services provider specializing in Communications Lifecycle Management, IT Infrastructure, and Cybersecurity services has been identified as a Representative Vendor in the 2021 Gartner Market Guide for Telecom Expense Management report.

According to the report, “Gartner client interactions show that enterprises want telecom expense management TEM) providers to manage logistics and, increasingly, to take on life cycle management services for end-user devices. They are also expecting more proactivity from TEM providers in streamlining their estate across technology towers, eliminating duplicity.”

“We’ve been a TEM provider since 1996, and over the last 26 years, we’ve evolved into a fully managed services company, bringing focus to reducing technology expenses while right-sizing telecom connectivity, IT infrastructure, and cybersecurity strategies to earn long-term partnerships with our customers,” said Kirk Waddell, executive vice president of technology at One Source. “We specialize in this space, and we bring years of experience, knowledge, and proven company stability to our clients by combining the powers of our SaaS platform with our managed services overlay to create a truly unique customer experience for this space. We’re very proud to be part of this newly published Gartner report.”

One Source further specializes in Managed Security Services and Managed IT Services, including implementing cloud solutions and next-generation networking such as SD-WAN, as well as “as a service” platforms such as SaaS and UCaaS. With dedicated specialists, One Source provides real-time solutioning, service delivery, and full lifecycle management. All this includes portfolio optimization, sourcing, ordering, procurement, expense management, bill payment, usage optimization, cost recovery, and service and support help desk.

One Source boasts a 99%+ client retention rate and average client tenure of 12 years. The provider manages more than 1,000 clients, more than 30,000 locations, and more than 1 million assets and devices across North America. One Source is the recipient of the 2021 Silver Stevie Award for Best Customer Engagement Initiative, the world’s top honors for customer service professionals.

Gartner, Market Guide for Telecom Expense Management Services, Lisa Unden-Farboud, Katja Ruud, Pablo Arriandiaga, 22 December 2021.

Note: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

ABOUT ONE SOURCE

One Source, headquartered in Greenville, North Carolina, is a managed services company optimizing complex enterprise IT and Telecom requirements through Communications Lifecycle Management (CLM) to include Telecom Expense Management (TEM), IT Infrastructure and Cybersecurity. This holistic approach is driven by unparalleled customer service and industry expertise and is validated by a +98% customer renewal rate with average customer tenure of +13 years. One Source is able to tackle today’s most challenging multi-location business requirements such as infrastructure upgrades, right-sizing and negotiating carrier contracts, invoice audits and disputes, mobile device management, inventory and kitting, managed detection and response, and more, with significant cost savings and 24/7/365 helpdesk support. One Source has offices and Security Operations Centers in Greenville and Raleigh, NC, Portland, OR, and Mobile, AL, and works with companies across the globe such as multi-location restaurants, retail, automotive, property management, healthcare & senior living, financial services, manufacturing & distribution, and more.

Media Contact
Company Name: One Source
Contact Person: Abby Myer
Email: amyer@onesource.net
Phone: 919-592-4404
Country: United States
Website: www.onesource.net

One Source Offers Cybersecurity Predictions for North Carolina Businesses in 2022

Cybersecurity tools will evolve to combat more sophisticated threats and attack methods

Greenville, N.C. – January 5, 2021 –  One Source, a leading provider of managed information technology services, today announced key cybersecurity trends the company expects to have a major impact on North Carolina businesses in 2022. As ransomware and other types of cybercrime threaten to cause devastating financial losses and damage to brand reputation, One Source expects attackers and methods to continue to evolve while new and more innovative tools will emerge to combat these threats.

Ransomware dominated the cybersecurity landscape in 2021 as businesses of all sizes were targeted by attacks and impact of the ongoing COVID-19 pandemic left many companies vulnerable. The rise of ransomware-as-a-service (RaaS) made it easier than ever for threat actors to execute attacks, while the average financial impact of an attack ($1.85 million) more than doubled from the previous year. As NC businesses navigate an increasingly complex landscape in the coming year, it is imperative that they be aware of expected trends and take the necessary steps to prevent potentially devastating attacks.

One Source’s cybersecurity predictions for the new year include:

  • Threats will come from everywhere: The last year has seen an explosion in RaaS, as new business models have emerged that allow commercial entities to not only execute attacks but create and sell software that lets others do the dirty work. From small businesses to large enterprises, no company will be safe in 2022 as the number of threats will continue to grow and businesses of all sizes will be targeted.
  • Attack methods and goals will continue to evolve: While money continues to be the chief aim of ransomware threat actors, the methods they use to achieve their goals will only continue to become more varied in the year to come. Many threat actors, rather than using the traditional method of encrypting systems and holding them for ransom, have taken to stealing mission critical data with threats to leak to competitors or release protected information publicly. Data is essential to many companies’ ability to operate, so expect to see this method continue to rise in prevalence in the year ahead.
  • Tools to combat cyberattacks will rise to meet evolution patterns: While attack methods and tools evolve, so do the tools available to businesses to combat them. Artificial intelligence and machine learning have begun to show promise in serving as viable ways of thwarting attacks. These tools will continue to grow in sophistication in 2022 as businesses deploy them to automate critical cybersecurity where human intervention simply isn’t available.

As one of North Carolina’s leading managed security services providers, One Source has saved NC businesses more than $100 million in preventing, remediating, and recovering from ransomware in 2021, and the company expects that number to increase in 2022.

“2021 was a game-changing year for cybersecurity as ransomware methods and tools exploded,” said Chris Hope, senior director of IT and security, One Source. “NC companies in 2022 will continue to navigate hybrid work environments and other challenges that may leave them vulnerable to attacks. It’s vital that these companies understand what they may be dealing with in the year ahead and review their cybersecurity strategies to meet existing challenges while preparing for new threats that emerge in a dynamic business environment.”

Click here to learn more about One Source’s Managed Cybersecurity Service offerings for North Carolina businesses.

About One Source

One Source helps businesses simplify a complex technology world. One Source is the leading provider of fully-managed Communications Lifecycle Management and Managed Security Services for mid-market enterprises. Today, One Source manages more than 1,000 customers, 20,000 business locations, and over one million assets throughout the U.S. In addition to traditional Telecom / Wireless Expense Management services, One Source provides 24 / 7 local helpdesk, procures and provisions telecom/IT, and handles all service requests. One Source frequently generates triple-digit ROI for customers through contract negotiation, portfolio optimization, and ongoing expense management. In addition, One Source partners with Trellix and Cofense to bring Fortune 100 security solutions and fully managed services to the mid-market. One Source’s approach empowers businesses to focus on customers and revenue-generating activities. Learn more at https://www.onesource.net/.

Media Contact: Abby Myer
Email: amyer@onesource.net